Refund policy

At SOYBOY, we are dedicated to ensuring our customers' complete satisfaction with their purchases. We understand that there may be situations where a return or exchange is necessary, and we strive to make this process as seamless as possible.

Please note that all sales are final. Due to the crafting of each piece upon receiving an order and our commitment to maintaining strict sanitary standards, we are unable to accept returns. Your understanding of these considerations is highly appreciated.

We recognize the importance of customer satisfaction and are committed to resolving any issues you may encounter. If you experience any problems with your order or have any questions, please do not hesitate to reach out to us at markus@sadsad.studio. We assure you that we will do everything within our capacity to address your concerns and ensure a positive experience.

Rest assured, whichever material you choose, you're receiving a piece of jewelry that embodies the highest standards of craftsmanship. Furthermore, we stand firmly behind our products. If for any reason the silver or any jewelry pieces have an issue, we are committed to making it right for you.